Privacy
Policy.

A cookie is a small piece of data sent from a website and stored on your computer by your web browser. The file is added once you agree to store cookies on your computer or device, and the cookie helps analyse web traffic or lets you know when you visit a particular site. Cookies allow sites to respond to you as an individual. The Website can tailor its operations to your needs, likes, and dislikes by gathering and remembering information about your preferences.

This Website uses browser storage to remember your analytics choice and, when analytics is allowed, Google Analytics 4 may use analytics cookies to measure website use. Analytics storage is denied until you choose Allow analytics in the consent notice.

• Remember whether you allowed or declined analytics.
• Measure page views and anonymous interactions after consent.
• Prevent a repeated conversion event when a success page is refreshed.

Analytics is not required for the Website to operate. If you decline, essential pages, links, forms, and claim-check functions continue to work. You can change your analytics choice at any time using the Analytics choices link in the footer.

This Website is intended for use by a general audience and does not offer services to children. Should a child whom we know to be under 13 send personal information to us, we will use that information only to respond directly to that child to inform him or her that they cannot use this Website.

We may use the information that you provide us to contact you, provide services, answer questions, process form submissions, and send you email newsletters. Website analytics is kept separate from the information you enter into a form.

We share information with parties that need to operate the Website and provide requested services, including form email delivery. Google Analytics 4 receives consent-based measurement events, not names, telephone numbers, email addresses, message contents, claim details, medical information, or other personally identifiable information. We do not use Google Signals, advertising features, remarketing audiences, or user-ID tracking.

Other than as set out above, we will notify you when personal information about you will be shared with third parties, and you will have an opportunity to choose not to have us share such information.

We do not sell your personal information. To opt-out of future sales, contact us at 1300 168 688.

This Website uses Google Analytics 4 (GA4) only after you give analytics consent. GA4 helps us understand page views and interactions with telephone and email links, contact and appointment forms, free claim-check steps, calls to action, article and video engagement, social and outbound links, and language changes. The events are designed not to send names, telephone numbers, email addresses, message contents, claim details, medical information, or other personally identifiable information to Google Analytics. Page locations are sent without query strings.

We do not activate advertising features, Google Signals, remarketing audiences, or user-ID tracking. Declining analytics does not prevent essential Website functions. You can change your choice at any time using the Analytics choices link in the footer. You can also use Google's opt-out tool at https://tools.google.com/dlpage/gaoptout/.

This Website may contain hyperlinks to websites operated by parties other than us. We provide such hyperlinks for your reference only. We do not control such websites and are not responsible for their contents or the privacy or other practices of such websites. It is up to you to read and fully understand their Privacy Policies. Our inclusion of hyperlinks to such websites does not imply any endorsement of the material on such websites or any association with their operators.

Do Not Track is a preference you can set in your web browser to inform websites that you do not want to be tracked. We do not support Do Not Track (“DNT”). You can enable or disable Do Not Track by visiting the Preferences or Settings page of your web browser.

You may opt-out of us collecting your personal information at any time by not inputting data into our website, by clicking unsubscribe on emails, and by contacting us.

We reserve the right to amend this policy at any time without any prior notice to you.